Instructor 2 Icon

- With TV's Ben Shephard

The Communication, Presenting & Selling Course for FitPros

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Turn Heads. Build Trust. Boost Your Business.

You're a great trainer. But how are your soft skills?

In today’s fitness world, how you connect with clients is just as important as how you coach them. Whether you're in a 1-to-1 session, leading a group class, or pitching your services—the way you communicate matters.

That’s where Instructor 2 Icon comes in. This brand-new course, led by TV’s Ben Shephard, shows you how to master the art of communication, presentation, and selling—so you can build stronger client relationships, stand out from the crowd, and grow your fitness business with confidence.

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Course Overview

This qualification is designed for qualified fitness professionals ready to expand their expertise and support clients living with long-term conditions.

You’ll gain the knowledge and confidence to deliver safe, tailored exercise programmes — and guide behaviour change that leads to lasting improvements in health, wellbeing and quality of life.

You'll cover the following topics:

  • Applied Anatomy & Physiology – Understand how chronic conditions impact exercise

  • The Health Landscape – Explore the UK’s clinical and lifestyle-based health trends

  • Managing Long-Term Conditions – Gain insight into key conditions such as obesity, diabetes, hypertension, arthritis, and other common chronic conditions.

  • Behaviour Change Strategies – Coach clients to build healthier habits

  • Planning & Adapting Exercise – Design safe, effective programmes for a wide range of health needs

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Who Is Instructor 2 Icon For?

This course is for anyone in the fitness industry who wants to elevate their communication game. Whether you're a:

  • Personal Trainer
  • Gym Instructor
  • Group Exercise Instructor
  • Fitness Manager

…you’ll come away with real, actionable tools to engage, inspire and convert.

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What You'll Learn on Instructor 2 Icon

This course is broken down into 6 sessions which can be completed either weekly or in your own time and pace.

Session 1 - The Role of the Presenter in a Fitness Environment

  • The importance of good presenting skills for the fitness professional
  • Making effective connections with clients and potential clients
  • The key characteristics of a good presenter in a fitness environment

Session 2 - Bringing your A Game

  • It’s not about you, it’s about them; the client is your focus and everyone’s needs are different
  • Be the best version of you; your energy is contagious
  • You’re in it together; get off your podium and be part of the group

Session 3 - Building Rapport

  • Gaining trust - through active listening, empathy and creating a supportive environment
  • Finding common ground – establishing shared interests and experiences
  • Personalising the approach - recognising different people require different approaches

Session 4 – Dealing with the Unexpected

  • The importance of scenario planning
  • The impact of humanising the moment
  • How to take control and keep things on your terms

Session 5 - Creating an Authentic Personal Brand

  • What is your core identity? Identifying your personality, values and style
  • Discover your value proposition (the reason why someone would choose to train with you)
  • How do you communicate authentically and consistently? In real life and online

Session 6 - Knowing your value, selling yourself and your services 

  • From selling to solving problems: a new way to see sales
  • Understanding your value and communicating that with confidence
  • Closing the sale without the pressure 
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Why Learn From Ben Shephard?

With over 25 years on screen, Ben is a master of authentic communication. Over almost three decades, he’s learned how to connect with millions—instantly, and sincerely. Now, he’s taking those skills from the studio to the gym floor, helping you bring out your best self as a fitness professional.

Through 6 weekly video sessions (30–40 mins each), you'll get practical insights, engaging exercises, fun challenges—and yes, the odd celebrity story or two. It’s personal development like you’ve never seen it before.

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Your Payment Options

Please select your preferred payment option, if you would prefer an alternative payment plan please speak to the team.

One Time Payment of

ÂŁ300.00

Pay in 3 Interest Free payments via KLARNA

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Are You Ready to Step Into the Spotlight?

Whether you're just starting out or looking to take your business to the next level, Instructor 2 Icon will give you the tools to communicate clearly, sell confidently, and build a brand that lasts.

Enrol Today and turn your communication into your superpower.

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